IT Support Specialist

Posted 3 months ago


📍 Location: Madrid, Spain
💰 Salary: €40,000 – €50,000 per year
📝 Job Description:
We are seeking an IT Support Specialist to provide technical assistance, diagnose hardware/software issues, and support end-users across multiple locations. The role involves troubleshooting Windows and Mac systems, resolving connectivity issues, and assisting with IT security measures.

📌 Responsibilities:

  • Provide 1st and 2nd level technical support
  • Diagnose and resolve software, network, and hardware issues
  • Maintain IT inventory and manage system updates
  • Assist with cybersecurity and access control management

📌 Requirements:

  • 2+ years of experience in technical support or IT helpdesk
  • Strong troubleshooting skills for Windows, macOS, and Linux
  • Knowledge of Active Directory, Office 365, and ticketing systems
  • Excellent communication and problem-solving skills

🚀 Benefits:

  • Opportunities for career growth and specialization
  • Paid certification programs for Microsoft, Cisco, and ITIL
  • Remote work options available

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